
Disability Etiquette
Attitude
A person with a disability is just that- A PERSON with a disability
People with disabilities (PWDs) have special
needs, may need extra assistance, or be unable
to do some tasks;
however, the majority of PWDs are capable,
contributing members of the community.
The vast majority of all people with a disability
are engaged in full or part-time employment
-paid or unpaid.
Some volunteers may be uneasy when meeting
a person with a disability for the first
time.
Treat a person with a disability just the
same as you would treat any other person.
If you feel a person may require assistance,
ask if you can help and then inquire how
best to help.
It is important for people with a disability
to maintain as much independence as possible.
However, it is also important for them to
be given achievable tasks and be encouraged
to progress at whatever rate they are comfortable
with.
Don¡Çt leave a person struggling with a
task that is beyond their capabilities for
too long, otherwise they may become frustrated
and downhearted.
Sailability encourages members to take active
roles in administration of our organization.
Members should be provided training and support
to acquire new skills.
Sailability always refers to ability rather than disability.
One¡Çs disability is not focused upon, one¡Çs
ability is acknowledged and nurtured.
Be observant, be respectful, be pleasant ? but most important be relaxed and enjoy the interaction.
Communication
Communication is the sending and receiving
of messaged.
The main components of communication are:
|
Tone |
- pitch, volume variety (expression) | 38% |
| Words | verbal or written | 7% |
| Body language | non-verbals Eye contact, facial expression Posture, gesture, touch |
55% |
People communicate by using a combination
of spoken messages YES and NO.
Ask them to show ¡Èyes¡É and then ¡Èno¡É.
Having established this, communicating then
becomes easier when you phrase questions
requiring a YES or NO answer.
Sometime it may be necessary to be patient
when a person has difficulty with verbal
communication.
If you can¡Çt work out what the person is
trying to tell you, then try to get some
help.
Don¡Çt be embarrassed to say that you can¡Çt
understand. It is not going to be news to
them.
Often it becomes easier to understand what
a person says as you get to know them better.
Communication is a two-way process.
Relaying a message through speech or a communication
aid must be combined with listening closely
for there to be effective communication.
Personal space/Touching
The use of personal space can be a type of
non-verbal communication.
Personal space is defined as the area immediately
surrounding an individual.
Personal space various from person to person
and unwanted intrusion into space can lead
to the person withdrawing.
Touching is one of the most important non-verbal
signals.
Touching depends on the interaction between
two people.
Touching can be very positive thing or it
can be negative.
Touching is one way in which adults can demonstrate
protection, support and caring for each other.
In its negative context, touching may signal
superiority and dominance.
A person with a disability may not necessarily
want to be touched but be unable to let people
know.
Wheelchair Information
When pushing a person in a wheelchair, do not regard yourself as simply a pusher. You are also a companion.
A person¡Çs wheelchair is part of their personal space so don¡Çt drape yourself over their chair unless the person is comfortable with you doing so.
Make sure a person in a wheelchair can hear you.
It may be necessary to face the chair towards you and for you to sit down so you can talk to the person at the same level.Ensure that the person in the wheelchair feels safe at all times.
Never leave the chair alone without putting on the brakes. After transferring the sailor into the boat, make sure their wheelchair is moved well away from the water¡Çs edge.
Types of wheelchair
There are two basic groups of wheelchairs:
Manual and Electric.
Within each groups there are many different
types.
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Manual (self propelling) wheelchairs
Electric wheelchairs